RightNow Media for Android requires a browser with the latest security to login securely. We recommend using a modern browser such as Chrome or Firefox to ensure that you have the latest security features. After updating browsers, please set the new browser as the devices default browser. See this link for more information: https://support.google.com/chrome/answer/95417?co=GENIE.Platform%3DAndroid&hl=en
For login to function properly, the default browser must support TLS 1.1 or above. Support for TLS 1.0 has been discontinued as it has been deemed insecure industry wide (see https://blog.pcisecuritystandards.org/are-you-ready-for-30-june-2018-sayin-goodbye-to-ssl-early-tls for more info). To check the TLS version in the Google Chrome browser on Android, follow these steps: