Roku Classic Models - 1/4/16
We've recently found some issues playing our videos on older Roku players. Roku has recently announced that as of 5/30/2015 they are phasing out updates to their "Classic" Roku models (N1000, N1050, N1100, N1101, 2000X, 2050X, 2100X). You should be able to see this model number from the bottom of your Roku player.
You can learn more about Classic Roku players here
In addition, the Roku LT and Roku HD (2400, 2450, and 2500) will not handle video playback from our app. Roku has told us that they are no longer supporting these devices, although it hasn't been announced publicly by them.
Unfortunately we don't have a way to correct these issues on any of the Roku models listed above.